Pediatric Nurse Practitioner

SUMMARY:
Provide quality and cost effective primary care services to patient population, meeting their diverse health and social needs, under the supervision of a physician.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

DUTIES AND RESPONSIBILITIES:

-Clinical Perform complete examination of patients including children, infants, and adolescents
-Assess and manage acute and chronic conditions and participate in disease registry
-Screen all patients for health maintenance needs, including immunizations
-Educates patients and family members in health promotion, disease prevention and birth control methods as appropriate -Assists in preparation and selection of patient education materials
-Initiates diagnostic studies referring abnormal results of concern to Medical Director of specialist
-Helps coordinate efficient flow of patients through the system of care
-Helps monitor status of referrals
-Obtain and review patient histories and develops patient care charts, ensuring completeness and accuracy
-Helps facilitate creation and tracking of patient data, specimens and records P
-Practices safety, environmental, and/or infection control methods -Helps provide triage services and treatment services during disaster, per protocol
-Prescribes appropriate pharmacologic and non-pharmacologic treatment modalities. -
-Monitors the effectiveness of interventions.
-Collaborates with multidisciplinary team members by making appropriate referrals.
-Maintains hospital privileges as designated by TCC
-Shares a call schedule with other providers
-Other duties as assigned by TCC

Administrative:
-Provide trainings on procedures, risk management and emergency care
-Participate in Quality Assurance, peer review and maintain confidentiality
-Participate in quality improvement, chart audits, and process improvement programs both system wide and cluster specific -Participate in cluster specific meetings and administrative task as assigned by Medical Director or CEO Helps in recording of no-show visits and lab results/refills
-Participates or collaborate with marketing and other health education staff on education and patient recruitment health fairs -Maintain current knowledge-base and appropriate licensure -Performs miscellaneous job-related duties as assigned
-Other duties as assigned by TCC

QUALIFICATIONS:        
 
  • Graduate of an Accredited School of Nursing
  • Graduate of an Accredited Nurse Practitioner Program
  • Licensed to work in the state of New York
  • Board Certification
  • CPR certified
  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
  • Minimum 1 year experience in a pediatric care clinic
  • Legal authorization to work in the United States
  • Bilingual Spanish/English strongly preferred
  • Sensitivity in the provision of services to people of various ethnic, cultural, socioeconomic, education and lifestyle backgrounds
  • Computer literate in a Windows-based environment
  • A valid State Driver’s license with clean records and access to insured automobile

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
 

Full-Time Pediatrician

SUMMARY:
Provide medical care to infants, children, teenagers, and young adults for a variety of illnesses, diseases, and injuries, meeting diverse health and social needs.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

DUTIES AND RESPONSIBILITIES:

Clinical Per specialty, perform complete examination of patients including adolescence, children and infants Assess and manage acute and chronic conditions and participate in disease registry Screen all patients for health maintenance needs, including immunizations Educates patients and family members in health promotion, disease prevention and birth control methods as appropriate Assists in preparation and selection of patient education materials Initiates diagnostic studies referring abnormal results of concern to Medical Director of specialist Helps coordinate efficient flow of patients through the system of care Helps monitor status of referrals Obtain and review patient histories and develops patient care charts, ensuring completeness and accuracy Helps facilitate creation and tracking of patient data, specimens and records Practices safety, environmental, and/or infection control methods Helps provide triage services and treatment services during disaster, per protocol Maintains hospital privileges as designated by TCC Shares a call schedule with other providers Other duties as assigned by TCC Management Provide a proportionate share of daily supervision and be able to act as mentor to PA/NP and co-sign their charts Provide consultative support, including differential diagnosis to NP, PA, mid-level Providers, triage nurse and other Physicians Participate in proctoring of new hire and newly graduated Providers Other duties as assigned by TCC Administrative Provide trainings on procedures, risk management and emergency care Participate in Quality Assurance, peer review and maintain confidentiality Participate in quality improvement, chart audits, and process improvement programs both system wide and cluster specific Participate in cluster specific meetings and administrative task as assigned by Medical Director or cluster lead Clinicians Helps in recording of no-show visits and lab results/refills Participates or collaborate with marketing and other health education staff on education and patient recruitment health fairs Maintain current knowledge-base and appropriate licensure Performs miscellaneous job-related duties as assigned Other duties as assigned by TCC

QUALIFICATIONS:        
  • Requires BE/BC in Pediatrics and eligibility for New York State medical licensure
  • CPR certified
  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
  • Minimum 1-year experience in a primary care clinic
  • Legal authorization to work in the United States
  • A valid State Driver’s license with clean records and access to insured automobile
Location: 319 Central Avenue, Dunkirk NY 14048

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Full-Time Medical Scribe-Dunkirk and Jamestown Locations

Purpose: Medical Scribes are individuals trained in medical documentation who assist a provider throughout their shift. The primary goal is to increase the efficiency and productivity of the physician. It will be the responsibility of the Medical Scribe to annotate any dictated or written information for the treatment of patients following all local, state and federal guidelines for documentation into the electronic health record system. The Medical Scribe will be responsible for clearly recording each patient's symptoms, history, physical exam and documenting the diagnosis. This position will have no direct involvement in patient care but has an interdepartmental role in assisting nursing and front office staff.

Job Duties:
  • The primary role of the Medical Scribe is to assist the clinician with documentation of each patient’s medical chart during his or her visit.
  • Accompanies the clinician into the patient examination area in order to transcribe a history and physical examination as given by the patient and physician.
  • Documents any procedures performed by the clinician or nurses, on the electronic medical chart.
  • Is an expert in the use of various templates and documentation techniques available in the EHR system, and use these tools efficiently so individual encounters can be well documented, as well as accurately congregate data collected for statistical reports.
  • Transcribes any consultations or discussions with family members and/or the clinician.
  • Completes the patient’s chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient’s workup complete so that the clinician is able to make his or her decisions regarding that patient.
  • Lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the clinician.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to read, write, understand and spell English and medical terminology correctly.
  • Basic Computer proficiency in Windows environment.
  • Typing 45 WPM.
EDUCATION & EXPERIENCE
  • High school diploma or equivalent.
  • Obtain Medical Scribe Certification and Aptitude Test (MSCAT) certification after 200 hours on the clinical floor.
PREFERRED Qualifications
  • Previous experience working in an outpatient clinic or doctor’s office.
  • Medical Transcriptionist experience.
  • Typing 55 WPM or greater.
  • Medical Terminology, Anatomy and Physiology Coursework.
General Agency Duties
  • Foster an environment that promotes trust and cooperation among all staff of SCHC.
  • Enforce clinic policies and procedures to ensure that the principles of SCHC are implemented.
  • Maintain confidentiality of all patients, and employee information.
  • Inform manager or supervisor of matters of general interest and problem areas as such are determined or discovered.
  • Attend SCHC staff and organization meetings as requested.
Customer Service
  • Participate in customer service related issues. Adhere to the following customer service values created by SCHC.
  • We are committed to providing quality care and strive to continually improve.
  • We strive to treat patients and each other with respect, courtesy and compassion.
  • We believe that it is everyone's responsibility to identify problems, take ownership, and contribute to solutions.
  • We promote teamwork and cooperation to create an environment that maximizes efficiency and satisfaction.
  • We actively encourage open communication and mutual education.
Personal/Behavior
  • Displays ability to develop rapport across a broad range of personalities.
  • Displays cheerful demeanor and makes positive comments when on duty.
  • Refrains from participation in harmful gossip, dysfunctional group interactions and divisive behavior.
  • Displays courteous and professional behavior in all interactions with the public.
  • Works cooperatively with other staff members.
  • Displays flexibility in accepting, changing or carrying out assignments.
  • Adheres to dress code expectations, including fragrance-free requirements.
  • Displays sensitivity in a multicultural environment.
PHYSICAL DEMANDS
  • STANDING/WALKING: Up to 50% of the workday consists of stand/walking on tile and cement floors while performing scribe duties.
  • SITTING: Up to 50% of the workday may be spent sitting operating an Ergotron or Laptop.
  • LIFTING: Lifting may include up to 10 lbs. in moving equipment. 5% of the day involves lifting requiring a full range of motion.
  • CARRYING: Up to 25% of the day may include carrying objects weighing up to 10 lbs., this may include carrying charts, equipment, and resource materials.
  • PUSHING/PULLING: Up to 5% of the day may require pushing or pulling equipment, drawers, carts etc.
  • CLIMBING: No more than 1% of the time may include climbing one flight of stairs.
  • STOOPING/KNEELING: Up to 5% of the workday are spent stooping or kneeling to open drawers and gathering equipment.
  • BENDING/CROUCHING: Up to 25% of the workday may be spent in bending at the waist picking up charts and assisting the clinician with procedures.
  • REACHING/STRETCHING: Up to 3% of the time may require reaching or stretching to retrieve equipment/materials on shelves.
  • HAND/WRIST: Hand and wrist movement is required 75% of the workday in holding charts and supplies.
  • MOTION OF THE FINGERS: Up to 75% of the workday involves data entry, receiving and sending messages, chart abstraction, and general data entry.
  • FEELING: Normal tactile feeling is required to perform all job duties, including taking pulses.
  • TWISTING: Up to 5% of the day may be required in retrieving supplies or equipment.
  • TALKING: Average ability is required in communicating with patients, staff, and outside agencies.
  • HEARING: Average ability is required for the ability to clearly hear clinician and patient comments.
  • SEEING: Average ability is required to read and follow instructions and assisting clinical team. 
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Full-Time Dental Hygienist-Jamestown, NY

Purpose: Promotes dental health by completing dental prophylaxis; oral cancer screening and radiographic studies; charting conditions of decay and disease; performing procedures in compliance with the dental practice act.

Job Duties:
  • Prepares treatment room for patient by adhering to prescribed procedures and protocols.
  • Prepares patient for dental hygiene treatment by welcoming, soothing, seating, and draping patient.
  • Provides information to patients and employees by answering questions and requests.
  • Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments.
  • Selects materials and equipment for dental hygiene visit by evaluating patient's oral health.
  • Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins.
  • Detects disease by completing oral cancer screening; feeling and visually examining gums; using probes to locate periodontal disease and to assess levels of recession; exposing and developing radiographic studies.
  • Arrests dental decay by applying fluorides and other cavity- preventing agents.
  • Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drugs and oxygen supply, and directory of emergency numbers.
  • Educates patients by giving oral hygiene and plaque control instructions and postoperative instructions; providing reminders of time of next dental hygiene visit.
  • Documents dental hygiene services by recording vital signs and medical and dental histories; charting in patient records.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Ensures operation of dental equipment.
  • Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Conserves dental resources by using equipment and supplies as needed to accomplish job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Education/Skills/Qualifications:
  • Licensed to work in the state of New York as a Dental Hygienist
  • Graduate of an accredited college of Dental Hygiene
  • CPR certified
  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
  • Minimum 1 year experience in a dental care clinic
  • Excellent interpersonal and communication skills required
  • Leadership and organizational skills essential
  • Bilingual especially in Spanish is preferred
  • Computer literate preferred
  • Self-motivated and flexible to daily patient schedule and/or clinic needs

Part-Time Dental Assistant- Jamestown, NY

Purpose: Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act.

Job Duties:
  • Prepares treatment room for patient by following prescribed procedures and protocols.
  • Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
  • Provides information to patients and employees by answering questions and requests.
  • Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.
  • Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
  • Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
  • Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
  • Helps dentist manage dental and medical emergencies by maintaining cpr certification, emergency drug and oxygen supply, and emergency telephone directory.
  • Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Documents dental care services by charting in patient records.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Conserves dental resources by using equipment and supplies as needed to accomplish job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Interprets TCC services and policies to patients and families
  • Assists patients and families in functioning at their optimum level
  • Deals with public and staff, both in person and over the telephone, in tactful and professional manner.
  • Performs other duties as assigned

Education/Skills/Qualifications:
  • High School Graduate, Associates Degree or higher in health field preferred
  • Infection control required
  • Ability to work as part of a team required
  • Current CPR certification
  • One year ambulatory or public health experience is preferred
  • Strong assessment skills preferred
  • Excellent interpersonal and communication skills required
  • Leadership and organizational skills essential
  • Bilingual especially in Spanish is preferred
  • Computer literate preferred
  • Knowledge of medical/dental office practices, procedures and equipment.
  • Knowledge of problem-oriented record keeping
  • Correct English usage, spelling and grammar
  • Knowledge of community resources
  • Ability to work independently in the absence of supervision
  • Self-motivated and flexible to daily patient schedule and/or clinic needs

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

 

Full-Time General Dentists- Dunkirk and Jamestown, NY

Purpose: Diagnose and treat problems with a patient’s teeth, gums, and related parts of the mouth. Provide advice and instruction on taking care of teeth and gums and on diet choices that affect oral health.
Job Duties:
  • Remove decay from teeth and fill cavities
  • Repair cracked or fractured teeth and remove teeth
  • Straight teeth to correct bite issues
  • Place sealants or whitening agents on teeth
  • Administer anesthetics to keep patients from feeling pain during procedures
  • Write prescriptions for antibiotics or other medications
  • Examine X-rays of teeth, gums, the jaw and nearby areas for problems
  • Make models and measurements for dental appliances, such as dentures, to fit patients
  • Teach patients about diet, flossing, use of fluoride, and other aspects of dental care
  • Utilize dental equipment efficiently and effectively
  • Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Documents dental care services by charting in patient records.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Deals with public and staff, both in person and over the telephone, in tactful and professional manner.
  • Performs other duties as assigned

Education/Skills/Qualifications:
  • Licensed to work in the state of New York as a Dentist
  • Graduate of an accredited college of Dental Medicine
  • CPR certified
  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
  • Minimum 1 year experience in a primary care clinic
  • Legal authorization to work in the United States
  • A valid State Driver’s license with clean records and access to insured automobile
  • Excellent interpersonal and communication skills required
  • Leadership and organizational skills essential
  • Bilingual especially in Spanish is preferred
  • Computer literate preferred
  • Self-motivated and flexible to daily patient schedule and/or clinic needs

Reports to: CMO and CEO
Hours: 18 hours/week



The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

 

Family Practice Physician- Either Jamestown, NY or Dunkirk, NY

POSITION:  Physician (Family Practice)

SUMMARY:
Provide quality and cost effective primary care services to patient population, meeting their diverse health and social needs.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

DUTIES AND RESPONSIBILITIES:

Clinical
Per specialty, perform complete examination of patients including adults, children and infants
Assess and manage acute and chronic conditions and participate in disease registry
Screen all patients for health maintenance needs, including immunizations
Educates patients and family members in health promotion, disease prevention and birth control methods as appropriate
Assists in preparation and selection of patient education materials
Initiates diagnostic studies referring abnormal results of concern to Medical Director of specialist
Helps coordinate efficient flow of patients through the system of care
Helps monitor status of referrals
Obtain and review patient histories and develops patient care charts, ensuring completeness and accuracy
Helps facilitate creation and tracking of patient data, specimens and records
Practices safety, environmental, and/or infection control methods
Helps provide triage services and treatment services during disaster, per protocol
Maintains hospital privileges as designated by TCC
Shares a call schedule with other providers
Other duties as assigned by TCC
Management
Provide a proportionate share of daily supervision and be able to act as mentor to PA/NP and co-sign their charts
Provide consultative support, including differential diagnosis to NP, PA, mid-level Providers, triage nurse and other Physicians
Participate in proctoring of new hire and newly graduated Providers
Other duties as assigned by TCC
Administrative
Provide trainings on procedures, risk management and emergency care
Participate in Quality Assurance, peer review and maintain confidentiality
Participate in quality improvement, chart audits, and process improvement programs both system wide and cluster specific
Participate in cluster specific meetings and administrative task as assigned by Medical Director or cluster lead Clinicians
Helps in recording of no-show visits and lab results/refills
Participates or collaborate with marketing and other health education staff on education and patient recruitment health fairs
Maintain current knowledge-base and appropriate licensure
Performs miscellaneous job-related duties as assigned
Other duties as assigned by TCC

QUALIFICATIONS:      

Licensed to work in the state of New York as a Medical Doctor
Board Certification
CPR certified
Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
Minimum 1 year experience in a primary care clinic
Legal authorization to work in the United States
A valid State Driver’s license with clean records and access to insured automobile

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
 

Psychiatric Nurse Practitioner in Jamestown and Dunkirk

Psychiatric Nurse Practitioner

The Psychiatric Nurse Practitioner (APRN) functions as a member of a multi-disciplinary team and contributes to the team and applies to the treatment of client's the psychiatric and related skills acquired through the training and/or experience required for this position. S/he may provide services within one or more TCC’s program(s), and the relative concentration between and within programs may change with the needs of the Clinic.

Job Duties:
 
  • Conducts psychiatric evaluation and formulates accurate diagnoses in accordance with the Diagnostic Statistical Manual (DSM).  Manages prescribed medication, performs mental status examinations, develops and presents clear clinical impressions and recommendations that are specific and attainable.  Provides therapeutic interventions appropriate to specific problems.  Develops and documents clear clinical formulations.
  • Demonstrates knowledge of psychopathology and other behavioral health concerns and effective modalities of psychotherapeutic intervention. Triages clinical emergencies and implements program specific safety and consultation protocols. Utilizes evidenced based best practice models where appropriate and adheres to model and program expectations.
  • Demonstrates knowledge of internal and external levels of care, referral processes and resources. Makes clinically appropriate referrals for identified service needs in a timely manner.
  • Communicates in a positive, effective manner with client, family, and all internal and external providers. Attends any required meetings and supervision.
  • Demonstrates knowledge of program/department/agency goals and target outcomes, and adheres to practice standards and to data collection and reporting protocols.
  • Documents all client related information in compliance with agency policy.
  • Attends and is prepared for scheduled supervision. Seeks additional supervision or consultation as needed and follows through with supervisory directives.
  • Provides service in the office and/or community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) as defined by the program.
  • Communicates in a professional, positive, and effective manner with all clients, families, and collaborating professionals. 
  • Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
  • Assume other responsibilities as directed.
    Qualifications, Education, and Experience:
  • Graduate of an accredited School of Nursing
  • Master’s Degree in Psychiatric/Mental Health Nursing
  • Licensed to practice as a NYS Nurse Practitioner with Certification as a Psychiatric Nurse Practitioner
Experience in an ambulatory health center preferred.

Internships-Behavioral Health

If you are interested in a social work internship, please fill out an online application.  Please be sure to note the semester or timeframe you need placement.  Thank you!

Loan Repayment Programs Available!

The Chautauqua Center is a NHSC-approved site.

The National Health Service Corps (NHSC) offers tax-free loan repayment assistance to support qualified health care providers who choose to take their skills where they’re most needed in the country.
See:
http://nhsc.hrsa.gov/

To Be Considered for Employment

Fill out Application

Patient Registrar/Administrative Assistant- Jamestown, NY

Description: Patient Registrar/Administrative Assistant

Purpose: The registrar/assistant position serves as the main point of contact for the community. This position expedites the check-in process, gives routine information to the public, greets the public, registers patients and maintains patient records.
Job Duties:
Greets public, staff, and others in a professional and courteous manner

Is a customer service champion

Registers new patients in accordance with policies and procedures

Performs financial intakes on all patients and calculates percent of poverty/eligibility for sliding fee scale

Determines insurance, Medicaid and Medicare eligibility

Maintains general information and knowledge of programs and referral agencies

Explains and assists individuals with applications

Maintains receptionist and scheduler supplies

Deal with the public, both in person and over telephone, in a tactful manner and under difficult situations

Maintain working relations with staff and public

Recognize and maintain confidentiality of work materials as appropriate

Works independently in the absence of supervision

Follow TCC’s policies and procedures

Must remain flexible and adaptable

Must plan one’s own work such that it is accomplished in the allocated time

Works daily with the public and patients for the purpose of giving and receiving factual information

Works in cooperation with other clinic staff and the public

Completes the encounter close out process (ie. billing and coding)

Willing to ask for assistance when needed

Performs other duties as assigned


Education/Skills/Qualifications:
High School diploma or equivalent

Graduation from an accredited business or technical school is helpful but not mandatory

Excellent interpersonal and communication skills

One year of work experience in an organization performing duties comparable to appointment scheduler and/or general clerk preferred

Computer competency

Bilingual in Spanish helpful

Correct English usage, grammar, and spelling

Basic math skills

Operate office equipment.

Ability to learn office methods, rules and policies

Understand and carry out verbal and written instructions

Perform arithmetic calculations


The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.