Full-Time Pharmacy Technician-Dunkirk

SUMMARY:
Provide quality and cost effective primary care services to patient population, meeting their diverse health and social needs, under the supervision of a physician.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

Job Description/Duties
  • Daily driving trips to Buffalo, NY to retrieve medications then deliver to Dunkirk office and Jamestown office
  • Deliver locally to patient homes
  • Distribute medications to patients in clinic
  • Documentation of all deliveries within EHR
  • Take refill requests from patients
  • Take payments from patients
  • Preparing medications for patients
  • Filling prescriptions
  • Communicating patient needs to pharmacist or medical provider
  • Assist with insurance claim processing
  • Communicating with patients and coordinating delivery
  • Assists with unit-dose preparation.
  • Maintains contact with other departments, medical staff, and nursing staff to determine needs, resolve problems
  • Adhere to all guidelines set forth in the pharmacy policies
  • Adheres to standard procedures at The Chautauqua Center
  • Attend meetings as directed
  • Availability to work variable hours including evening or Saturdays as needed
  • Other duties as assigned.
Qualifications and Experience
 
  • Must be organized and able to work independently under direction of Pharmacy Director.
  • Must exhibit a high degree of professional excellence, initiative, and a high standard of ethics.
  • Must be physically able to stand for a long period of time and lift moderate weights.
  • Pharmacy technician experience is preferred
  • Exceptional networking and negotiations skills
  • Ability to work in a fast-paced, team-oriented environment
  • Fluency in Spanish/English highly desirable
  • Ability to utilize sound judgment and independent thinking
  • Excellent verbal and written communication skills
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships
  • Maintain project plans with high-level of accuracy in Word, PowerPoint, Excel and pharmacy software systems
  • Ability to drive and current NYS driver’s license

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
 

Pediatric Nurse Practitioner-Jamestown/Dunkirk

SUMMARY:
Provide quality and cost effective primary care services to patient population, meeting their diverse health and social needs, under the supervision of a physician.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

DUTIES AND RESPONSIBILITIES:

-Clinical Perform complete examination of patients including children, infants, and adolescents
-Assess and manage acute and chronic conditions and participate in disease registry
-Screen all patients for health maintenance needs, including immunizations
-Educates patients and family members in health promotion, disease prevention and birth control methods as appropriate -Assists in preparation and selection of patient education materials
-Initiates diagnostic studies referring abnormal results of concern to Medical Director of specialist
-Helps coordinate efficient flow of patients through the system of care
-Helps monitor status of referrals
-Obtain and review patient histories and develops patient care charts, ensuring completeness and accuracy
-Helps facilitate creation and tracking of patient data, specimens and records P
-Practices safety, environmental, and/or infection control methods -Helps provide triage services and treatment services during disaster, per protocol
-Prescribes appropriate pharmacologic and non-pharmacologic treatment modalities. -
-Monitors the effectiveness of interventions.
-Collaborates with multidisciplinary team members by making appropriate referrals.
-Maintains hospital privileges as designated by TCC
-Shares a call schedule with other providers
-Other duties as assigned by TCC

Administrative:
-Provide trainings on procedures, risk management and emergency care
-Participate in Quality Assurance, peer review and maintain confidentiality
-Participate in quality improvement, chart audits, and process improvement programs both system wide and cluster specific -Participate in cluster specific meetings and administrative task as assigned by Medical Director or CEO Helps in recording of no-show visits and lab results/refills
-Participates or collaborate with marketing and other health education staff on education and patient recruitment health fairs -Maintain current knowledge-base and appropriate licensure -Performs miscellaneous job-related duties as assigned
-Other duties as assigned by TCC

QUALIFICATIONS:        
 
  • Graduate of an Accredited School of Nursing
  • Graduate of an Accredited Nurse Practitioner Program
  • Licensed to work in the state of New York
  • Board Certification
  • CPR certified
  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
  • Minimum 1 year experience in a pediatric care clinic
  • Legal authorization to work in the United States
  • Bilingual Spanish/English strongly preferred
  • Sensitivity in the provision of services to people of various ethnic, cultural, socioeconomic, education and lifestyle backgrounds
  • Computer literate in a Windows-based environment
  • A valid State Driver’s license with clean records and access to insured automobile

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
 

Pediatrician-Jamestown/Dunkirk

SUMMARY:
Provide medical care to infants, children, teenagers, and young adults for a variety of illnesses, diseases, and injuries, meeting diverse health and social needs.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

DUTIES AND RESPONSIBILITIES:

Clinical Per specialty, perform complete examination of patients including adolescence, children and infants Assess and manage acute and chronic conditions and participate in disease registry Screen all patients for health maintenance needs, including immunizations Educates patients and family members in health promotion, disease prevention and birth control methods as appropriate Assists in preparation and selection of patient education materials Initiates diagnostic studies referring abnormal results of concern to Medical Director of specialist Helps coordinate efficient flow of patients through the system of care Helps monitor status of referrals Obtain and review patient histories and develops patient care charts, ensuring completeness and accuracy Helps facilitate creation and tracking of patient data, specimens and records Practices safety, environmental, and/or infection control methods Helps provide triage services and treatment services during disaster, per protocol Maintains hospital privileges as designated by TCC Shares a call schedule with other providers Other duties as assigned by TCC Management Provide a proportionate share of daily supervision and be able to act as mentor to PA/NP and co-sign their charts Provide consultative support, including differential diagnosis to NP, PA, mid-level Providers, triage nurse and other Physicians Participate in proctoring of new hire and newly graduated Providers Other duties as assigned by TCC Administrative Provide trainings on procedures, risk management and emergency care Participate in Quality Assurance, peer review and maintain confidentiality Participate in quality improvement, chart audits, and process improvement programs both system wide and cluster specific Participate in cluster specific meetings and administrative task as assigned by Medical Director or cluster lead Clinicians Helps in recording of no-show visits and lab results/refills Participates or collaborate with marketing and other health education staff on education and patient recruitment health fairs Maintain current knowledge-base and appropriate licensure Performs miscellaneous job-related duties as assigned Other duties as assigned by TCC

QUALIFICATIONS:        
  • Requires BE/BC in Pediatrics and eligibility for New York State medical licensure
  • CPR certified
  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
  • Minimum 1-year experience in a primary care clinic
  • Legal authorization to work in the United States
  • A valid State Driver’s license with clean records and access to insured automobile
Location: 319 Central Avenue, Dunkirk NY 14048

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Bilingual Patient Registration Specialist Position-Jamestown & Dunkirk

Purpose: The Specialist shall be the initial contact person when a patient or their family/caregiver present to the center.  The Specialist works effectively as a member of the office team and supports all ancillary departments such as lab, radiology, medical records, and all other areas to support the mission of the organization. This position expedites the check-in process, gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Specialist reports to the Office Manager/Assigned Team member ie. RN/Provider.

Job Duties:
  • Provide efficient and professional telephone services, transfer calls according to established protocols
  • Participates in daily “planned” discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit.  This meeting is also an opportunity to evaluate goals/discuss other items such as : no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE’s; preventive services
  • Educates the patient as to the date and time of this visit.
  • Performs clerical functions for provider within the sphere of responsibility.
  • Assure the readiness of the reception area for each working day, open the building at the designated time and have all front desk activities fully operational at the start of business hours
  • Secure the building at close of each working day, turn off or unplug any applicable appliances and machines according to agency protocol and lock all entrances
  • Respect and maintain privacy and dignity of agency patients, ensure patients/TCC guests confidentially at all times
  • Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
  • Schedules, registers and data enters pertinent patient information thoroughly and in accordance with policies and procedures
  • Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
  • Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
  • Maintains and builds on the general information and knowledge of available resources for patients within the community
  • Explains and assists individuals with new patient paperwork/packets and conduct a new patient orientation
  • Send Office Manager a weekly supply order
  • Maintain working relations and cooperatively with staff and public- Contact patients with referral or med information per clinical staff instruction
  • Recognize and maintain confidentiality of work materials as appropriate
  • Works independently in the absence of supervision;
  • Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
  • Treats others with consideration, courtesy and respect.
  • Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
  • Follow TCC’s policies and procedures
  • Participates in the maintenance of a clean and safe environment.
  • Remains calm and continues to work effectively in stressful situations.
  • Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities
  • Must plan one’s own work such that it is accomplished in the allocated time
  • Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed
  • Identify outreach and financial opportunities within the community(ie, school, senior, employer)
  • On Occasion attends/conducts community/TCC events, forums, presentations;
  • Adheres to the Smoke Free Environment policy
  • Performs other duties as assigned 

Education/Skills/Qualifications:
  • High School diploma or equivalent
  • Must have computer knowledge, Microsoft Excel and Word
  • Graduation from an accredited school is preferred
  • Excellent interpersonal and communication skills
  • One year of work experience in an organization performing duties
  • Computer competency
  • Bilingual in Spanish helpful
  • Correct English usage, grammar, and spelling
  • Basic math skills
  • Operate office equipment.
  • Ability to learn office methods, rules and policies
  • Ability to interact effectively and in a supportive manner with persons of all backgrounds
  • Understand and carry out verbal and written instructions
  • Perform arithmetic calculations
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act(HIPAA)
  • Ability to use sound judgment and independent thinking
  • Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
  • Valid driver’s license
  • Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace

Understands and willing to support the Mission of The Chautauqua Center is “To deliver comprehensive high quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams”.

The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position

 Bilingual Care Coordinators-Dunkirk/Jamestown

Description: Care Coordinator

Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care.

Job Duties:
Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
Respects patients by recognizing their rights; maintaining confidentiality.
Maintains quality service by establishing and enforcing organization standards.
Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Assists all patients through the healthcare system by acting as a patient advocate and navigator.
Participates in Patient Centered Medical Home team meetings and quality improvement initiatives.
Supports patient self-management of disease and behavior modification interventions.
Contributes to team effort by accomplishing related results as needed.
Performs other duties as assigned

Education/Skills/Qualifications:
Bachelor’s Degree in Public Health, Nursing, and Behavioral Sciences preferred.
Bilingual-Spanish Language
Self-disciplined, energetic, passionate, innovative
One year ambulatory or public health experience is preferred
Excellent interpersonal and communication skills required
Leadership and organizational skills essential
Bilingual especially in Spanish is preferred
Computer literate preferred
Demonstrate sound judgment, decision-making and problem-solving skills
Knowledge of medical office practices, procedures and equipment
Knowledge of problem-oriented record keeping
Correct English usage, spelling and grammar
Confidence to communicate and outreach to other community healthcare organizations and personnel
Knowledge of community resources

Family Practice Physician- Either Jamestown, NY or Dunkirk, NY

POSITION:  Physician (Family Practice)

SUMMARY:
Provide quality and cost effective primary care services to patient population, meeting their diverse health and social needs.

The Chautauqua Center (TCC) expects all employees to respond and participate to emergency situation per emergency policies and procedures.

DUTIES AND RESPONSIBILITIES:

Clinical
Per specialty, perform complete examination of patients including adults, children and infants
Assess and manage acute and chronic conditions and participate in disease registry
Screen all patients for health maintenance needs, including immunizations
Educates patients and family members in health promotion, disease prevention and birth control methods as appropriate
Assists in preparation and selection of patient education materials
Initiates diagnostic studies referring abnormal results of concern to Medical Director of specialist
Helps coordinate efficient flow of patients through the system of care
Helps monitor status of referrals
Obtain and review patient histories and develops patient care charts, ensuring completeness and accuracy
Helps facilitate creation and tracking of patient data, specimens and records
Practices safety, environmental, and/or infection control methods
Helps provide triage services and treatment services during disaster, per protocol
Maintains hospital privileges as designated by TCC
Shares a call schedule with other providers
Other duties as assigned by TCC
Management
Provide a proportionate share of daily supervision and be able to act as mentor to PA/NP and co-sign their charts
Provide consultative support, including differential diagnosis to NP, PA, mid-level Providers, triage nurse and other Physicians
Participate in proctoring of new hire and newly graduated Providers
Other duties as assigned by TCC
Administrative
Provide trainings on procedures, risk management and emergency care
Participate in Quality Assurance, peer review and maintain confidentiality
Participate in quality improvement, chart audits, and process improvement programs both system wide and cluster specific
Participate in cluster specific meetings and administrative task as assigned by Medical Director or cluster lead Clinicians
Helps in recording of no-show visits and lab results/refills
Participates or collaborate with marketing and other health education staff on education and patient recruitment health fairs
Maintain current knowledge-base and appropriate licensure
Performs miscellaneous job-related duties as assigned
Other duties as assigned by TCC

QUALIFICATIONS:      

Licensed to work in the state of New York as a Medical Doctor
Board Certification
CPR certified
Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
Minimum 1 year experience in a primary care clinic
Legal authorization to work in the United States
A valid State Driver’s license with clean records and access to insured automobile

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
 

Psychiatric Nurse Practitioner in Jamestown and Dunkirk

Psychiatric Nurse Practitioner

The Psychiatric Nurse Practitioner (APRN) functions as a member of a multi-disciplinary team and contributes to the team and applies to the treatment of client's the psychiatric and related skills acquired through the training and/or experience required for this position. S/he may provide services within one or more TCC’s program(s), and the relative concentration between and within programs may change with the needs of the Clinic.

Job Duties:
 
  • Conducts psychiatric evaluation and formulates accurate diagnoses in accordance with the Diagnostic Statistical Manual (DSM).  Manages prescribed medication, performs mental status examinations, develops and presents clear clinical impressions and recommendations that are specific and attainable.  Provides therapeutic interventions appropriate to specific problems.  Develops and documents clear clinical formulations.
  • Demonstrates knowledge of psychopathology and other behavioral health concerns and effective modalities of psychotherapeutic intervention. Triages clinical emergencies and implements program specific safety and consultation protocols. Utilizes evidenced based best practice models where appropriate and adheres to model and program expectations.
  • Demonstrates knowledge of internal and external levels of care, referral processes and resources. Makes clinically appropriate referrals for identified service needs in a timely manner.
  • Communicates in a positive, effective manner with client, family, and all internal and external providers. Attends any required meetings and supervision.
  • Demonstrates knowledge of program/department/agency goals and target outcomes, and adheres to practice standards and to data collection and reporting protocols.
  • Documents all client related information in compliance with agency policy.
  • Attends and is prepared for scheduled supervision. Seeks additional supervision or consultation as needed and follows through with supervisory directives.
  • Provides service in the office and/or community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) as defined by the program.
  • Communicates in a professional, positive, and effective manner with all clients, families, and collaborating professionals. 
  • Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
  • Assume other responsibilities as directed.
    Qualifications, Education, and Experience:
  • Graduate of an accredited School of Nursing
  • Master’s Degree in Psychiatric/Mental Health Nursing
  • Licensed to practice as a NYS Nurse Practitioner with Certification as a Psychiatric Nurse Practitioner
Experience in an ambulatory health center preferred.

Psychiatrist-Jamestown/Dunkirk

Job Summary:
The contractual psychiatrist is responsible for supporting behavioral health care provided in a primary care setting by a team comprised of primary care and behavioral health providers.

Duties and Responsibilities:
Provide regularly scheduled (weekly) caseload consultations to behavioral health social workers and primary care providers.  These consultations can be conducted onsite or by telephone and will focus on patients who are new to treatment or who are not improving as expected. Provide occasional telephonic consultation to the integrated team (both behavioral and primary care staff) as needed, focusing on the patients in the social workers caseloads. Work with assigned social workers to track and oversee their patient panels and clinical outcomes, using an electronic or other type of system capable of tracking clinical processes and patient outcomes. Suggest treatment plan changes, including medication recommendations for patients that are not improving as expected. Discuss patients who need referral for additional specialty mental health care and advise on treatment plans until patients are engaged in such care. Provide direct evaluation of patients, focusing on clients with diagnostic or therapeutic challenges who are identified in discussion with the patient’s social worker or primary care provider.  To be provided onsite at primary care offices. Maintain professional cell phone and email accounts for contact during usual business hours. Respond to telephone calls from integrated team providers within one business day.  Respond to urgent telephone calls within one hour, if available. Check professional email account daily.  Respond to email questions/consultations within two business days, sooner if urgent.

Optional Activities:
Training: This may involve development and delivery of in-service training for primary care-based providers and staff regarding current understanding of best (evidence based) practices for the recognition and treatment of behavioral health conditions in primary care setting. QA/QI: Participate in quality assurance practices to ensure compliance standards are met, and patient outcomes are frequently re-evaluated.

Requirements:
  • Licensed psychiatrist in New York State.
  • Demonstrated ability to collaborate effectively in a team setting.
  • Willingness to make treatment recommendations to primary care team for patients that psychiatrist does not see directly.
  • Excellent communication skills.
  • Positive, flexible, and solution-focused attitude.
  • Ability to quickly integrate medical and psychiatric data and formulate effective and evidence-based clinical recommendations.

Desired:
  • Board-eligible (or approved) in psychiatry.
  • Experience with primary care psychiatry or consultation-liaison/contractual psychiatry.

 

Internships-Behavioral Health

If you are interested in a social work internship, please fill out an online application.  Please be sure to note the semester or timeframe you need placement.  Thank you!

Loan Repayment Programs Available!

The Chautauqua Center is a NHSC-approved site.

The National Health Service Corps (NHSC) offers tax-free loan repayment assistance to support qualified health care providers who choose to take their skills where they’re most needed in the country.
See:
http://nhsc.hrsa.gov/

To be Considered for Employment

          Please submit your resume and position of interest to Recruiting Specialist,
                              Alicia Ekstrom, Aekstrom@thechautauquacenter.org